Shipping Errors or Damaged Products

In the unlikely event that we processed an order incorrectly or you received a damaged or defective item, we will gladly replace or take back that item for a full refund at our expense. To arrange to replace your product, please contact New Zealand Mint Jewellery by emailing sales@nzmint.com or phone +64 9 3776837 between 9am-5pm NZT.